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Working With Us

Getting Started

Initial Contact

Initial introduction can occur in a variety of ways. Most usually, it is through the efforts of one of our Business Development Scientists or through a web-search by the customer. Once preliminary discussions are underway confidentiality agreements (CDA's) are initiated.

Confidentiality Agreements

EPDI offers its own CDA online. Simply review, comment and return to us for finalization. If you prefer to use your own CDA, our pledge is to complete the review process of your CDA within 1 business day of receipt.

Detailed Project Discussions

Following completion of the CDA process, EPDI will be prepared to enter into detailed project discussions as soon as you would like. During this phase our project planners, management and staff will listen carefully to your proposed plan. As needed we will offer our input to assist you with your project but we will never take the approach that we know more about your product than you do. We want you to consider us as an extension of your own laboratories, there to provide you assistance.

Quote/Proposal Preparation

Once all of the details of the project are finalized a quotation or proposal for the work will be prepared. Typically, this process can take as little as one business day depending on the type of request.

Project Initiation Meeting

We believe communications plays a vital role in the success of a project so we require an initial meeting for most projects. The project initiation meeting occurs only after the quote/proposal has been signed by all parties. The length and scope of these meetings parallels the size of your project. Our trained staff will guide you through a detailed project initiation process and will share with you the documents we follow to accomplish successful management of your project including a communication module. For larger, more complex projects we will initiate a separate communication plan that will guide the teams through the project(s) or programs.



We recognize that in most cases our customers will require an audit of some type to be performed on their behalf prior to beginning certain projects. Our QA group works closely with all of our customers and potential customers to assist them in the evaluation of our quality assurance programs. We will be happy to schedule a QA audit with your Quality Assurance group at any of our facilities.


Overview |  Getting Started |  Forms


Discovering Solutions...Delivering Excellence

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Getting Started
EPDI is capable of handling a wide variety of project types from single one-off studies to very large multi-year FTE programs. The following is a flow-chart that depicts the general process of initiating a project with EPDI.


Initial Contact



Confidentiality Agreement (reviewed within
1 business day)



Detailed Project Discussions



Quote/Proposal Prepared (typically within 2 business days of final project details)



Project Initiation Meeting (scheduled within 1 business day of quote/proposal signatures)

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